Terms of service

Welcome to Scrumz Cookies. By visiting our website or purchasing from our store, you agree to the following Terms of Service.

Scrumz Cookies is a small-batch home bakery that sells baked-to-order protein cookies. By placing an order, you agree that all information provided at checkout, including your name, shipping address, email, and payment information, is accurate and complete.

All orders are subject to availability. We reserve the right to cancel or refuse any order if necessary, including due to inventory issues, suspected fraud, incorrect pricing, or other order concerns.

Because our cookies are baked fresh to order and are perishable food items, we do not accept returns or exchanges. Please review our Return and Refund Policy for details about damaged, missing, or incorrect items.

Shipping times are estimates and may vary based on carrier delays, location, weather, holidays, or other circumstances outside of our control. Scrumz Cookies is not responsible for incorrect shipping information entered at checkout or packages marked as delivered by the carrier.

All content on this website, including photos, branding, product names, descriptions, logos, and designs, belongs to Scrumz Cookies and may not be copied, reused, or reproduced without permission.

By using our website, you agree not to misuse the site, attempt fraudulent purchases, interfere with the website’s operation, or use our products or content for any unlawful purpose.

Product descriptions, pricing, availability, and policies may be updated at any time without notice. We do our best to provide accurate information, but we cannot guarantee that all website content will always be error-free.

To the fullest extent permitted by law, Scrumz Cookies is not responsible for any indirect, incidental, or consequential damages related to the use of our website, products, or services.

For any questions about these Terms of Service, please contact us at scrumzcookies@gmail.com.

Thank you for supporting Scrumz Cookies.