Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
What allergens do Scrumz Cookies contain?
They are made in a kitchen that also handles common allergens including peanuts, tree nuts, soy so we cannot guarantee zero cross-contact.
If you have a severe allergy, we recommend using caution before ordering. Feel free to reach out with any questions, we care about your safety.
What are the main ingredients in Scrumz Cookies?
Our cookies are made with a balanced mix of:
All-purpose flour
Oat flour
Nonfat Greek yogurt
Butter
Light brown sugar
Stevia/erythritol
Eggs
Vanilla extract
Whey protein
No-sugar-added chocolate chips
We focus on simple, high-quality ingredients that support your goals without sacrificing flavor.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How should I store my cookies?
For best texture:
Store at room temperature for up to 3–4 days
Refrigerate for up to 2 weeks
Freeze for longer storage
Pro tip: Microwave for 8–12 seconds for that fresh-baked softness.
